What is your cancellation policy?

We understand that life can be unpredictable, and you may need to reschedule or cancel your appointment. We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule. Late cancellations or no-shows may be subject to a cancellation fee. This policy helps us accommodate other clients and maintain our schedule.

Do you offer any packages or membership programs?

Yes, we offer a variety of packages and membership programs to provide you with the best value for your skincare and wellness treatments. Our packages are designed to help you achieve your goals while saving on multiple treatments. For more information on our current packages and membership options, please contact us or visit our website.

Are gift cards available?

Yes, we offer gift cards that can be purchased in various denominations. A gift card to Uptown Med Spa makes a perfect gift for any occasion, allowing your loved ones to choose from our wide range of treatments and services.

How do you handle client privacy and confidentiality?

At Uptown Med Spa, we take your privacy and confidentiality seriously. All client information is stored securely, and we adhere to strict confidentiality protocols to protect your personal data. Your privacy is our priority, and we ensure that all treatments and consultations are conducted in a private and comfortable setting.