Last Updated: December 18th 2024.

At Uptown Med Spa Surrey, safeguarding your privacy and protecting your personal information is our top priority. This Privacy Policy outlines how we collect, use, disclose, and secure the information you share with us when using our website, booking our services, or interacting with us online or in person.

By accessing our website or services, you agree to the terms detailed below.

Information We Collect

To serve you better, we may collect the following types of information:

  • Contact Information: Name, phone number, email address, and mailing address.

  • Service-Related Details: Information provided during consultations, bookings, or treatment inquiries.

  • Payment Data: Billing information, including credit/debit card details for secure transactions.

  • Technical Data: Non-personal details like browser type, IP address, and browsing activity gathered via cookies.

  • Health Information: Information about skin type, treatment preferences, and medical history to deliver personalized services. This data is kept private and only used with your consent.

How We Use Your Information

We use the data we collect to:

  • Schedule appointments and manage treatment bookings.

  • Personalize your treatments and enhance service quality.

  • Send updates, confirmations, and reminders regarding appointments.

  • Share exclusive promotions, newsletters, or offers (only if you have opted in).

  • Improve our website functionality and customer experience through analytics.

  • Fulfill legal or regulatory requirements.

Your data is never used for purposes outside of this policy.

Sharing Your Information

We respect your privacy and do not share your information unnecessarily. Your data may only be shared:

  • With trusted third-party providers (e.g., scheduling software, secure payment processors) necessary to fulfill our services.

  • To comply with legal obligations or protect our business and clients.

  • During business restructuring, such as mergers or acquisitions, where proper notice will be provided.

All third-party partners adhere to privacy and security standards to protect your information.

Cookies & Website Analytics

Our website uses cookies to improve user experience and monitor performance. Cookies help us:

  • Understand how visitors use our website.

  • Enhance site navigation and content delivery.

  • Provide relevant ads and promotions.

You can disable cookies through your browser settings; however, some website features may not function fully.

How We Protect Your Information

To keep your information safe, we implement:

  • Encrypted data storage and secure payment gateways.

  • Access controls to limit who can view your information.

  • Regular audits and updates to our security systems.

While we take every precaution, no online system is entirely risk-free. We encourage you to use secure practices when sharing information.

Your Rights

You have control over your personal information. You can:

  • Request access to the information we hold about you.

  • Correct any inaccuracies in your personal details.

  • Opt out of marketing communications at any time.

  • Request deletion of your data where permitted by law.

To exercise your rights, contact us at info@uptownmedspa.com or call us at [Insert Surrey Location Phone Number].

Links to Third-Party Websites

Our website may link to external sites. Uptown Med Spa Surrey is not responsible for the privacy practices of other websites. Please review their privacy policies before sharing any information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here, and the “Last Updated” date will reflect the revisions.

Contact Us

If you have questions about this Privacy Policy or how we manage your data, reach out to us.